Job Announcements

Job Announcements

IL Program Manager

IL Program Manager

General Statement of Duties: The program manager will be responsible for providing the core services of a Center for Independent Living which is designed to assist individuals with disabilities to achieve their goals for independence in a number of areas, including but not limited to, housing, financial self-sufficiency, employment, education, and engagement within the community.  This position will work closely with consumers with disabilities and other staff at the dRC.  This is a grant funded position and is subject to the terms and conditions of the grant contract.

Reports To: This position is supervised by the Executive Director.

Supervision Exercised: None

Employment Classification: Part-time, non-exempt

Benefits:  As stated in the employee manual. At this time, dRC does not offer any health, medical, dental or retirement benefits.

Essential Job Duties and Responsibilities as assigned by Supervisor:

  • As per the grant contract(s) and the dRC mission and work plan, provide core services as follows:
    • Provide Information & Referral services;
    • Provide intake and assessment of eligibility;
    • Provide peer counseling and independent living skills training;
    • Provide individual and community advocacy services.
    • Provide service coordination services
    • Provide housing transition and diversion supports
  • Provide accurate consumer documentation and submit to office manager daily for prompt data entry
  • Must document consumer information, IL goals set, and track progress in accordance to dRC policies and procedures.
  • Document all community service activities.
  • Provide services in compliance with HIPPA (confidentiality) requirements.
  • Adhere to dRC’s confidentiality and code of conduct policies and procedures.
  • Maintain regular contact with consumers to monitor their progress toward completing the goals they established per dRC policies and procedures.
  • Maintain accurate Consumer Service Records (CSR) following all dRC policies, procedures, and standards.
  • Develop and periodically review an Independent Living Service Plan with each consumer who has a current CSR per dRC policy and procedures
  • Accurate CSR data collection and daily data entry.
  • Facilitate peer groups as assigned.
  • Assist with access and advocacy issues.
  • Travel independently within our five- county service area.
  • Meet contract deliverables.
  • Prepare weekly, monthly, quarterly, and annual reports as required.
  • Perform other tasks, as requested by supervisor or Executive Director.
  • Represent dRC at meetings as assigned for collaboration and networking, especially with regards to housing, systems advocacy and promoting full access and participation of individuals with disabilities within our service area.
  • Provide Outreach services to persons with disabilities who are living in institutions regarding options and resources available for them to live in the community.
  • Provide Community Education public presentations to businesses, legislators, and social services agencies and staff.
  • Develop and maintain relationships with community organizations and consumers to expand opportunities for community connections. Serve on councils and boards as appropriate
  • Work with other staff to create a network consisting of necessary resources to support consumers in their pursuit of independent living.
  • Maintain an up-to-date expertise in disability rights legislation, regulations, and policies relevant to people with disabilities and advocate as appropriate.
  • Maintain effective and positive working relationships with all dRC staff as well as other agencies/service providers in order to encourage referrals, promote cooperation and ensure effectiveness of services.
  • Promote the Independent Living Philosophy in the community.
  • Identify and write articles for the newsletter related to job role.
  • Seek supervision and training as needed.
  • Regular Attendance and Punctuality required

 

Education and Experience Qualifications:

  1. Bachelor Degree in Human Services, a related field, or equivalent life experience.
  2. Person with a disability and/or with skills necessary to establish effective peer relationships
  3. Excellent interpersonal, verbal and written communication skills in English.
  4. Must have experience working with a diverse group of individuals with various disabilities, beliefs, principles and backgrounds and remain calm and professional at all times when interacting with the consumer, their family members, caregivers and other agency staff.
  5. Computer literate in Microsoft Office applications, including but not limited to, Word, Excel, and email applications.
  6. Skilled in using the internet/ web to find information and conduct research when required.
  7. Knowledge of Federal, State and local agencies serving people with disabilities.
  8. Knowledge of service delivery systems, especially those that provide critical supports for independent living.
  9. A valid drivers license or photo -id and proof of insurance.
  10. Must be able to independently travel throughout our five-county service area and provide your own transportation.
  11. Bi-lingual English/Spanish or ASL is desired to provide services to consumers who speak Hispanic languages or require ASL.
  12. Must be a self-starter with the ability to organize tasks and manage time effectively with minimal supervision.
  13. Must be committed to Independent Living Philosophy – consumer choice and control.

Work Site: Work is performed primarily at our main\Office in Wilmington, NC and within New Hanover County. Travel occasionally to one of the 5 counties we serve will be required as needed.  Outside meetings occur on a regular basis at facilities, hospitals, agencies, private homes and community settings, and at times throughout NC for assigned meetings. Work performed primarily in an office environment.

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

 

  • May require someone to sit for long periods of time, talk on the phone and enter information into the computer for at least 70% of their day

 PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The position will primarily be in an office setting but will be required to go to consumer homes or another accessible location if consumer cannot come to the Center. Long periods of sedentary work and data entry are required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. May require someone to sit for long periods of time, talk on the phone and enter information into the computer for at least 70% of their day.

COMMUNICATION SKILLS

  • Utilizes effective and appropriate communication skills with consumers and staff.
  • Utilizes and promotes “Person First” language.
  • Utilizes skills that show understanding and accurate interpretation of consumers’ needs and concerns to assist them with effective goal setting.
  • Works toward resolution of interpersonal conflicts if they arise.
  • Develops cooperative and collaborative work efforts that generally benefit all involved parties.
  • Demonstrates the initiative to meet the needs of the agency by assisting coworkers as time permits.

 

JOB PERFORMANCE AND STANDARDS

  • Maintain a professional relationship with consumers at all times.
  • Completes work with accuracy and within program time frames.
  • Demonstrates the ability to set and meet objectives with minimal supervision.
  • Understands and appropriately applies the chain of command in relation to job position and supervision.
  • Adheres to policies and procedures of The Adaptables.
  • Acts as a role model both inside and outside the Center.
  • Maintains a positive and respectful attitude.
  • Meets work commitments and accepts accountability.
  • Consistently reports to work on time prepared to perform the duties of the position.

Community Resource and Development Coordinator

GENERAL STATEMENT OF DUTIES: The Community Resource and Development Coordinator will lead the creation, development, and execution of a strategic plan to educate the community at large about disAbility Resource Center, the IL Philosophy, and our community impact initiatives.  The coordinator will serve as the lead for all dRC branding materials including the annual report, brochures, press releases, event, and class promotions, promoting our successes and special events, maintaining our website, and creating hard copy and electronic newsletters and targeted email campaigns.   This position will also assist the Executive Director in maintaining, ordering, tracking, and inventorying our supplies, equipment and assistive technology.

REPORTS TO:  Executive Director. In the absence of the Executive Director, the position is supervised by the Independent Living Program Manager.

 

SUPERVISION EXERCISED:  volunteers, interns, senior aides

 

EMPLOYMENT CLASSIFICATION:  part-time, non-exempt (hourly)

BENEFITS:  Paid vacation and sick time and a generous paid time off for Holiday package.

Essential Job Duties and Responsibilities as assigned by Supervisor:

  1. Maintains an accurate and current database of drc contacts, including donors, vendors, community partners, other agency providers, media, volunteers, and others as specified.

 

     2. Coordinate, create and distribute the monthly DRC newsletter.

 

  1. Responsible for coordinating with staff the development and distribution of all press releases, posters, or flyer to effectively promote all our programs, workshops and special activities.

 

  1. Develop and coordinate marketing campaigns to promote the dRC’s resource development, community education, and advocacy priorities.

 

  1. Develop, coordinate, and implement the organizations corporate and major gift solicitation and annual fund-raising events. Support the dRC Fundraising Committee.

 

  1. Develop and coordinate appropriate reports, donor and media databases, and proper- follow up to all donors and sponsors.

 

  1. Develop and implement a media plan to generate timely press releases throughout service area, publicize agency events, a database of media outlets, and marketing strategies.

 

  1. Assist the Executive Director with researching and writing grant proposals and renewal applications, as needed.

 

  1. Conduct resource -oriented community outreach and marketing efforts to increase awareness about dRC to service clubs, citizen groups, community resource events and other opportunities to present our services to the public.

 

  1. Works closely with the Executive Director in developing and preparing printed and electronic (email and Internet) communications materials, proposals, speeches/talking points and presentations. 

 

  1. Assist Executive Director develop content for information brochures; reviews and edits communications for mass distribution; drafts articles and reports on the status of major initiatives for distribution to volunteers, prospects, the public, support groups, and special interest groups.

 

  1. Develop, coordinate, train and oversee the proper utilization of agency volunteers and interns.

 

  1. Supervise the Front Desk staff, senior aide or volunteer, to ensure that every contact with an individual either in person or over the phone receives the best customer service possible upon their first contact with the organization.

 

  1. Carry out other duties and projects as assigned.

 

 

EDUCATION, TRAINING AND EXPERIENCE

 

  • Minimum of a Bachelor’s Degree in communication, marketing or closely related field

 

 

  • 2-3 years related work experience in a non-profit preferred.

 

  • Knowledge of fund-raising, including grant proposal writing, public relations, prospect research, donor relations, and correspondence management.

 

  • Experience and a working knowledge of the charitable/service organizations, media outlets, business groups, and community leaders in our 5 -county service area.

 

  • Knowledge of event publicity, including advertising, media coverage, media relations, and print and Internet communications activities.

 

  • Demonstrated experience using graphics, desktop publishing and a contacts database, experience with Constant Contact and Publisher is preferred.

 

  • Experience using simple web hosting sites to edit, update and maintain the dRC website. Experience with Go Daddy is preferred.

 

  • Experience with using a variety of social media tools, including but not limited to Facebook and Twitter.

 

  • Demonstrated experience in developing and implementing public relations strategies, marketing, and fund-raising activities for organizations and/or corporations.

 

  • Demonstrated experience in raising funds via government grant sources including a strong familiarity with grant processes.

 

  • Demonstrated ability to write clearly, edit, and grammatically correct letters, reports, proposals, grants, and press releases a must.

 

  • Must be self-motivated, well-organized, business-oriented, energetic person who works well under time restrictions.

 

  • Demonstrated analytical skills and ability to coordinate activities with an overall team approach.

 

  • Must be able to travel as required.

 

  • Personal experience with a disability or knowledge of the IL philosophy preferred.

Physical Requirements and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

 

  • May require someone to sit for prolonged periods of time, talk on the phone and enter information into the computer for at least 70% of their day.
  • Ability to operate office equipment and machines with or without accommodation
  • Ability to lift, carry, push and pull TV/VCR/AV/overhead projector equipment with or without accommodation
  • Ability to transport and carry marketing equipment, not to exceed 15 pounds
  • Ability to travel within service area

 

WORKING CONDITIONS:

  • Inside office environment
  • Off-site visits to business meetings and the community at large
  • Dress appropriate to environment and activity
  • Occasional night and weekend work

 COMMUNICATION SKILLS

  • Utilizes effective and appropriate communication skills with the public, volunteers, consumers, and staff.
  • Utilizes and promotes “Person First” language.

 JOB PERFORMANCE AND STANDARDS

  • Maintain a professional relationship with consumers, staff, board members, and the public.
  • Completes work with accuracy and within program time frames.
  • Demonstrates the ability to set and meet objectives with minimal
  • Understands and appropriately applies the chain of command in relation to job position and supervision.
  • Adheres to policies and procedures of dRC.
  • Acts as a role model both inside and outside the Center.
  • Maintains a positive and respectful attitude.
  • Meets work commitments and accepts accountability.
  • Consistently reports to work on time prepared to perform the duties of the position.

 

 

 

 

Community Inclusion Specialist - Brunswick, Columbus, New Hanover , Onslow and Pender Counties

The Housing Navigator is responsible for providing services to families and individuals in need of housing and services. These services may include providing general information about various housing programs, crisis intervention services, developing action plans, providing an appropriate level of guidance and support, facilitating referrals, and serving as advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals, particularly goals related to housing. A critical responsibility will be to cultivate housing opportunities and to assist participants in avoiding homelessness or transitioning from homeless to more appropriate and stable housing.

 

Providing general information about housing, screening of applicants for acceptance into

various housing programs as well as verifying eligibility for such opportunities.

  • Orienting participants and conducting intake interviews to collect information and assess

the needs and strengths of each participant and/or family.

  • Developing an action plan to secure appropriate housing in conjunction with participant(s)

and where appropriate their family members, service providers and/or significant others.

  • Providing an appropriate level of guidance and support to assist participants in meeting

basic needs, addressing their action plan goals, and overcoming challenges.

  • Facilitating referrals and serves as advocate on behalf of participants to assist them in

securing services, entitlements and support to reach their goals. Collaborating with outside

providers to coordinate client services.

  • Actively recruiting landlords willing to work in conjunction with the agency and locating

affordable housing opportunities to meet the needs of the client population.

  • Assisting clients in reviewing leases, acclimating to housing and meeting the financial

requirements of security and rent.

 

Home or cellular telephone required. Basic computer literacy and strong communication skills. Must have sensitivity toward the program’s target population and ability to comfortably and effectively relate to individuals of diverse backgrounds, and be respectful of cultural differences. Must be responsible, organized, non-judgmental, able to work independently and as part of a team. Housing Navigator must have a strong commitment to personal and professional ethics and standards and be able to set and maintain appropriate boundaries.

 

 

Associates degree in human services or at least 2 years’ experience working with individuals with a disability or low income.

Consumer choice, autonomy and control define the Independent Living
Movement.

The independent living philosophy holds that individuals with disabilities have the right to live with dignity and with appropriate support in their own homes, fully participate in their communities, and to control and make decisions about their lives.”

-The National Council on Independent Living